2021: The Year of Empathy or Productivity?

14 January 2021

How can internal communications stay relevant and continue to deliver in 2021 after the most challenging year in living memory?

The Institute of Internal Communications believes that empathy will continue to be the most important focus, with employee wellbeing and purpose-led leadership as key trends.

But with choppy economic waters ahead, surely productivity must take precedence? Two industry experts debate the merits of both approaches.

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