The four core themes at the Gallagher Digital Experience Summit

17 December 2025
Back in November, we were at the Gallagher Digital Experience (DEX) Summit, and we’re bringing the insights we gathered from there to your screen. The four big buzzwords were: AI (maybe technically two words but…), trust, behaviours, and frustration. So, without further ado, let’s get into them: #1: The omnipresent AI No surprise here – […]
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A crisis of inaction sparking new perspectives

16 December 2025
It is estimated that young people aged between 16-24 years old across the UK make up a staggering number of 946,000 who are defined as NEET – ‘Not in education, employment, or training’ (Office for National Statistics, 2025). The Chancellor’s recent announcements included a statement of 50,000 new apprenticeships to tackle the constantly rising inactivity […]

Train brains and gains – How learning unlocks loyalty

26 November 2025
Training has long been essential to workforce development. Flexing the muscle of the mind, helping your colleagues to reskill, upskill and stretch their thinking is the best way to improve not only the flexibility of your organisation, but also is a great way to give back to your people. Younger generations are keener than ever […]

Two heads better than one?

24 November 2025
Co-CEOs are back on the agenda – what can we learn (or not!) from dual-captained ships? Co-CEOs, mostly an organisational anomaly, are making a quiet comeback. In 2025 only 15 companies in the Fortune 1000 operate with this structure, according to executive search firm Heidrick & Struggles. That’s 1.5%. A veritable speck in the business […]

Over 50% of your employees have a second job…

27 October 2025
Ladies and gentlemen, a new term in internal communications has arrived and this one might be the most fun to say yet. Polyworking – the practice of holding multiple jobs. Believe it or not, according to the IOIC’s October IC trends report, 52% of your colleagues are working a second job to supplement their income. […]

Developing the strategic narrative, with Shalini Gupta

17 October 2025
As the mornings get darker, it can be so easy to stay in bed just a little bit longer. Luckily, this Wednesday, we had the perfect reason to jump out of bed as we hosted our latest IC Leaders Breakfast!   We were lucky enough to have Shalini Gupta, Head of Internal Communications at Arup, as […]

Is texting actually the best IC strategy?

01 October 2025
Let’s be honest, it’s always quicker to text.   Sometimes when you’re up against it, talking direct to a human just makes more sense than official channels. With disparate working set-ups, frontline disconnects and deadlines looming, the most efficient messaging will always reign supreme.   It’s no surprise then that WhatsApp continues to be the most commonly-used […]

Don’t cancel culture in drive for performance

17 September 2025
‘High performance’ and ‘streamlining’ are getting a good run in the modern CEO’s lexicon.  But what gets left out of the headline is how culture articulates what these imperatives mean. What meaning do those key words boil down to for the workforce? Is it as simple as expecting more from your people?   Across industries, companies […]

Where do people end up in the machine-augmented workforce?

04 September 2025
Last month, Mercer unveiled their Workforce 2.0 report on global talent trends, surveying 14,000+ C-suite executives, HR leaders, employees, and investors on how modern businesses are changing. In part 1 of our Mercer report blog we talked about when automation can be misleading and rising culture problems. For part two, we’re using their findings to […]

Rotterdam – Pioneering Sustainable Living

02 September 2025
In June I had the pleasure of visiting Rotterdam, a city renowned for its port (the largest in Europe), modern architecture and being a casualty of World War Two. But there is something else missing from this list. And no, it’s not Stroopwafles, bikes or windmills so guess again … it’s sustainability! And what’s more, […]
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