Invest in security…NOW
Nikhil Rathi, Boss of the Financial Conduct Authority, has told leading financial figures at Mansion House that the UK was “not prepared, tactically or strategically” for the way modern conflict and other threats could hit companies and markets.
“Globally, a fraction of catastrophe and cyber risks are insured,” Rathi said. He detailed a major “investment gap”, urging investors and lenders to “back British capability”.
Communicators can play a major role in normalising good protection habits internally. Clear messaging around security protocol can make the difference. After all, “social engineering” tactics are credited as one of the main factors in major cyber security breaches, so equip them with the knowhow to respond accordingly.
FS hiring bucks the trend
The UK recorded an 18% increase in white collar vacancies compared to last year, with financial services hiring up by 19%.
As Toby Fowlston, CEO of Robert Walters, said: “The UK market has regained some momentum over the past year with Fintech and emerging technologies such as cybersecurity and AI driving much of the demand. Broader hiring remains measured, but we’re seeing investment in roles that strengthen digital capability and client delivery.”
With client delivery and digital capability top of mind, user experience will play a large role in standing out for many firms. To maximise impact in these sectors, hiring managers need to look at how they can make compelling offers to the right kind of talent to execute these tech savvy strategies.
Precision strategy
Via McKinsey, banks must shift from relying on traditional, time-worn approaches to precision strategies that generate value in more challenging conditions. Classic tactics such as risk management and more conservative lending and investment advice just aren’t enough to keep pace.
Precision can allow banks to better serve the less loyal, more digital modern consumer, who expects hyper-personalised experiences and seamless, mobile-first integrated journeys.
Internal comms can learn from this sensibility, as creating a tailored and technology-backed employee experience improves efficiency and engagement. This includes exploring how to give colleagues more freedom in when they engage with company messaging.
Microsoft for example, in their exploration of what they call the ‘infinite workday’, tailor their activation strategy and meeting calendar around natural productivity spikes and circadian rhythms.
