AI agents go one step further than typical artificial intelligence. Instead of needing prompts, they can work autonomously and can be supplied with specific business goals and contexts.

For communicators, this makes them a perfect tool given their adaptability to specific roles, location and individual behaviour. With only 30% of teams able to personalise based on employee data, AI agents can respond directly to any user interactions or requests and simultaneously analyse their data for more tailored responses every time.

With more specific challenges, it also enables onboarding at scale. Imagine new hires able to find what they need with no back and forth – imagine the gains in productivity! With some sectors looking at as many mid-level job opening as senior job openings (TrueUp), AI agents can be rolled out to meet your employees where they are, responding to all skill levels.

As ever with lofty AI pitches, it’s all in the implementation. Having scale is one thing, but vision, values and concise company voice are vital to build the culture you want and to maintain the level of engagement.

The juiciest bites from the IC grapevine 🍇: 

• Stick to your guns because your people do – employees who feel that their organisation’s values align with their own are +20% more likely to stay for over 3 years (IOIC’s IC Index).
• Communicators need to mark their territory — 63% of communicators reported observed communication responsibilities being taken on by other departments, particularly in HR and Operations (IOIC’s Future of IC Profession survey).
• Feeling disposable? 39% of workers believe they are more replaceable and less valued than four years ago (Mercer’s Workforce 2.0 report)

In the news 📰: 

Big investments in the UK tech sector – Microsoft hailed its $30bn (£22bn) investment as a major commitment to the UK,adding, in an apparent swipe at its rivals, that it was not making “empty tech promises”.