May 2016 | 106comms106comms

The story of toilets and driving diversity…

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Toilets.  We take them for granted. You go to work and there’s a toilet there for you.  Whether you’re male or female. Except when you work on the train tracks for Network Rail. You could be fixing and maintaining the track miles away from a station and any accessible toilet. For men, not a problem.  The […]Read more

Voice of the Customer, vinyl records and engaging brain

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Today we (as customers) expect to be able to tell service providers what we think of them. How we do that depends on two things – one, our personal preference; and two, the ease of access to the people we want to tell. Imagine, like Sharon (real name), a vinyl record is delivered to your door folded […]Read more